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Field teams

Real-time information sharing from your field teams.

Field teams hold vast amounts of customer insight , feedback, complaints, upsell opportunities , but information slips through the net when reps update the CRM at the end of the week. RocketCell, our AI-enabled business mobile network, captures it all in Salesforce and shares it across departments in real-time.

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While you're here , the boiler in the second unit's playing up too.

Three reasons field teams are empowered with RocketPhone.ai

1

Automate actions

Automate actions as they arise, reducing admin burden, improving CX and ensuring opportunities aren't lost to human error.

2

Share information

Share valuable customer insights straight from the source with the relevant teams , marketing, sales, legal or service.

3

Instil confidence

Improve accuracy when field teams share information or follow up after a day offsite, with AI easing the mental load.

How we support field teams with RocketCell

  • RocketCell collects data from all customer calls and transforms it into intelligence shared across departments.
  • Actions from calls are automated in real time , no more insights lost to human error.
  • Updates from calls log directly to the CRM, ensuring an accurate, full record of the customer journey.
  • Managers and directors get insights from the field without chasing reps for updates.
100%
Logged to Salesforce
↑ 32%
Faster resolution
↓ 56%
Admin reduced
↑ 41%
Forecast accuracy
Live signal
Mobile call logged from site visit , new opportunity + service ticket created automatically.

How we drive field success

Field service and sales teams rely on RocketCell to stay connected.

“You're not just replacing like-for-like on telephony. What you're buying is the opportunity to extend your business processes.”

Sam WilsonDigital Solutions & Technology Director, Acme Ltd

Ready to talk?

Book a demo today and find out how RocketPhone.ai can empower your field teams.

Book a Demo