Salesforce Ben Demo Jam Winners! , Watch Announcement
Blog

Insights from the RocketPhone team

On Salesforce telephony, AI, and the work of running a modern revenue team.

Top 10 benefits of softphones
September 5, 2022

Top 10 benefits of softphones

It’s time to ditch your tired deskphones and step ahead into the communication revolution!

10 Shocking Sales Performance Stats
September 5, 2022

10 Shocking Sales Performance Stats

We’ve picked out some of the most important performance stats to look out for.

5 ways to unlock conversation intelligence within Salesforce
August 15, 2025

5 ways to unlock conversation intelligence within Salesforce

The global conversation intelligence market is surging. Forecasts show it growing from $25.3B in 2025 to $55.7B by 2035 (8.2% CAGR). That’s no coincidence: businesses are hungry for real-time, reliable insights that improve outcomes.

56% of the workday is wasted
July 31, 2025

56% of the workday is wasted

According to our recent study, more than half of a sales agent’s day (56%) is spent on administrative work. Not selling, not engaging customers. Admin.

The Benefits of Equity Crowdfunding for Tech Companies
May 9, 2024

The Benefits of Equity Crowdfunding for Tech Companies

One of the most significant benefits of equity crowdfunding is that it provides tech companies with access to a large pool of potential investors. This can be especially important for startups that may not have access to traditional sources of funding such as venture capital firms or angel investors. Equity crowdfunding can be used to raise funds for research and development, marketing, and expansion into new markets.

Best Phone Systems for Small Business
September 5, 2022

Best Phone Systems for Small Business

A comprehensive list of the best softphones for small businesses. If you have plans to grow your business and improve operational efficiency, implementing a cloud phone system should be on your priority list.

Top 10 Sales Tools for Remote Teams
September 5, 2022

Top 10 Sales Tools for Remote Teams

Never before has so many powerful tools been available to help automate and speed up your sales process. We have curated a list of 10 sales tools covering everything from phone systems to e-signing.

What are the best VoIP headsets for home working?
A bad workman always blames their tools right?

What are the best VoIP headsets for home working?

In this blog we break down the top 6 headsets for home working sales agents, with their best features and RRP.

Why It's Time to Simplify SDR Workflows: Focus on Dialing, Leave Cadence to Marketing
September 27, 2024

Why It's Time to Simplify SDR Workflows: Focus on Dialing, Leave Cadence to Marketing

It’s time to rethink this approach and let SDRs do what they do best,make calls. Meanwhile, marketing can handle the automation of nurture sequences and broader engagement strategies.

The Best Free Tools For Jobseekers
February 15, 2023

The Best Free Tools For Jobseekers

Managing job applications can be a daunting task for even the most organized job seekers. In this blog, we'll explore some of the best free tools and chrome extensions that can help you find and apply for jobs.

What are the laws for recording phone conversations in the UK?
December 9, 2022

What are the laws for recording phone conversations in the UK?

In the UK, the laws governing the recording of telephone calls and other electronic communications are primarily contained in the Regulation of Investigatory Powers Act 2000 (RIPA) and the Data Protection Act 2018.

Misaddressing your customers is more damaging than you first realise
In sales, first impressions are everything, and nothing damages them faster than getting the prospect’s details wrong. Whether it’s a mispronounced name, the incorrect company, or a mismatched record, these slip-ups are more common than you might initially realise. Our [2025 report](https://www.rocketphone.ai/reports/2025-report), ‘The £127 million sales gap', found that half of all customers (50%) are misaddressed by sales reps. A seemingly insignificant error in judgment could result in the loss of customer relationships, client trust, and the capacity to turn conversations into tangible outcomes.

Misaddressing your customers is more damaging than you first realise

A seemingly insignificant error in judgment could result in the loss of customer relationships, client trust, and the capacity to turn conversations into tangible outcomes.

What are the Ofcom rules for automatic power dialing?
November 21, 2023

What are the Ofcom rules for automatic power dialing?

In the UK, it is important to adhere to the regulations set by Ofcom, the industry regulator in the United Kingdom, to ensure compliance and avoid penalties.

Power Dialling vs Manual Dialling
November 29, 2024

Power Dialling vs Manual Dialling

Power Dialer enthusiasts will insist their method results in more meetings booked. Whereas those who carefully research their cold call prospects, will insist their method results in less, but better qualified meetings. Ultimately, the question comes down to, which leads to more conversions and eventual sales

Which countries require proof of address to use a local number?
September 27, 2023

Which countries require proof of address to use a local number?

For most countries acquiring a virtual phone number is straightforward and can be achieved in minutes. However, in some countries, local regulations dictate that local and/or national numbers be affiliated with an address associated within that locality

RocketPhone.ai Announces partnership with Supermums
May 15, 2024

RocketPhone.ai Announces partnership with Supermums

RocketPhone.ai is delighted to announce a new partnership with Supermums!

Why RocketPhone.ai is the Best CTI for Salesforce in 2025
August 14, 2025

Why RocketPhone.ai is the Best CTI for Salesforce in 2025

RocketPhone.ai isn’t just another CTI. It’s purpose-built for Salesforce, designed from the ground up to serve revenue teams that need speed, intelligence, and reliability.

5 Outbound Sales Cadences To Close Deals Faster [FREE Templates]

5 Outbound Sales Cadences To Close Deals Faster [FREE Templates]

A Sales Cadence isn’t just there for the sake of process, it has some real value. On average, high growth organizations report 16 touch points per prospect within a 2-4 week timespan

Salesforce Certification - A Summary Of Everything You Need To Know
February 15, 2023

Salesforce Certification - A Summary Of Everything You Need To Know

Salesforce certification can be a valuable asset for anyone looking to advance their career in the Salesforce ecosystem. Not only does it demonstrate a high level of knowledge and proficiency in Salesforce, but it can also open up new job opportunities and increase earning potential.

Telephony jargon explained
September 5, 2022

Telephony jargon explained

Telephony terms and descriptions that you can actually understand

Everything you need to know about call recording and voice transcription
September 5, 2022

Everything you need to know about call recording and voice transcription

All your questions answered. Is it legal to record and transcribe phone calls? How to transcribe phone conversations? And what are the benefits?

RocketPhone.ai takes steps towards “the inevitable unification of humans and computers” with latest voice tech launch
**London, UK. 26 September 2025** – London-based conversation processing platform RocketPhone.ai has announced the launch of RocketForm, the latest addition to its suite of intuitive voice technology, which it believes is a significant step forward in humans and computers working better together.

RocketPhone.ai takes steps towards “the inevitable unification of humans and computers” with latest voice tech launch

RocketPhone.ai has announced the launch of RocketForm, the latest addition to its suite of intuitive voice technology, which it believes is a significant step forward in humans and computers working better together.

What is Salesforce CTI?
December 9, 2022

What is Salesforce CTI?

Salesforce CTI (Computer Telephony Integration) is a set of tools and features that enable integration between a customer relationship management (CRM) platform and a telephone system like RocketPhone.

Call Recording Laws US
December 9, 2022

Call Recording Laws US

Is it legal to record phone conversations in the US? A state-by-state guide to call recording consent laws.