Phone Recording - The law in Illinois
The state eavesdropping statute formerly required all parties to consent to the recording of any conversation or communication, or potentially face felony charges and/or civil liability. In 2014 the Illinois Supreme Court declared the law overly broad and unconstitutional. The statute was amended later that year to allow recording in public places, but still requires all parties to consent to recording conversations where there is a reasonable expectation of privacy.
This is general information and not legal advice, please consult counsel for specifics that apply to your business.
Consent requirements in Illinois
The state eavesdropping statute formerly required all parties to consent to the recording of any conversation or communication, or potentially face felony charges and/or civil liability. In 2014 the Illinois Supreme Court declared the law overly broad and unconstitutional. The statute was amended later that year to allow recording in public places, but still requires all parties to consent to recording conversations where there is a reasonable expectation of privacy.
Best practices for compliant recording
- Play a clear consent message at the start of every recorded call.
- Document consent capture in your CRM record.
- Retain recordings only for the period required by regulation or policy.
- Restrict access to recordings to authorised personnel.
Other states
Stay compliant by default
RocketPhone bakes consent prompts and retention policies into every call.