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Call recording laws

Phone Recording - The law in Pennsylvania

Under Pennsylvania law it is a felony to record an oral or telephone communication without the consent of all parties. Offenders are also subject to civil liability.

This is general information and not legal advice, please consult counsel for specifics that apply to your business.

Consent requirements in Pennsylvania

Under Pennsylvania law it is a felony to record an oral or telephone communication without the consent of all parties. Offenders are also subject to civil liability.

Best practices for compliant recording

  • Play a clear consent message at the start of every recorded call.
  • Document consent capture in your CRM record.
  • Retain recordings only for the period required by regulation or policy.
  • Restrict access to recordings to authorised personnel.

Other states

Stay compliant by default

RocketPhone bakes consent prompts and retention policies into every call.