Phone Recording - The law in Missouri

This is general information and not legal advice, please consult counsel for specifics that apply to your business.

Consent requirements in Missouri

Under Missouri law it is illegal to record a phone conversation without the consent of one party, or to record any conversation with criminal or tortious intent. Illegal recording is a felony punishable by fine and/or imprisonment. Offenders are also subject to potential civil liability.

Best practices for compliant recording

• Play a clear consent message at the start of every recorded call.
• Document consent capture in your CRM record.
• Retain recordings only for the period required by regulation or policy.
• Restrict access to recordings to authorised personnel.

Other states