Phone Recording - The law in Minnesota

This is general information and not legal advice, please consult counsel for specifics that apply to your business.

Consent requirements in Minnesota

Minnesota law makes it legal to record an oral or telephone conversation with the consent of one or more parties, provided there was no criminal or tortious intent. Unauthorized recording in violation of this law can lead to jail time, fines, and/or civil liability.

Best practices for compliant recording

• Play a clear consent message at the start of every recorded call.
• Document consent capture in your CRM record.
• Retain recordings only for the period required by regulation or policy.
• Restrict access to recordings to authorised personnel.

Other states