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Call recording laws

Phone Recording - The law in Louisiana

Under Louisiana’s Electronic Surveillance Act, it is illegal to intercept or record oral, wire or electronic conversations unless at least one party has consented. Violators may be subject to fines, imprisonment, and/or civil damages.

This is general information and not legal advice, please consult counsel for specifics that apply to your business.

Consent requirements in Louisiana

Under Louisiana’s Electronic Surveillance Act, it is illegal to intercept or record oral, wire or electronic conversations unless at least one party has consented. Violators may be subject to fines, imprisonment, and/or civil damages.

Best practices for compliant recording

  • Play a clear consent message at the start of every recorded call.
  • Document consent capture in your CRM record.
  • Retain recordings only for the period required by regulation or policy.
  • Restrict access to recordings to authorised personnel.

Other states

Stay compliant by default

RocketPhone bakes consent prompts and retention policies into every call.