Phone Recording - The law in Virginia

This is general information and not legal advice, please consult counsel for specifics that apply to your business.

Consent requirements in Virginia

Under Virginia law it is a felony to record an in-person or telephone conversation without the consent of at least one party. Offenders may be subject to civil damages as well.

Best practices for compliant recording

• Play a clear consent message at the start of every recorded call.
• Document consent capture in your CRM record.
• Retain recordings only for the period required by regulation or policy.
• Restrict access to recordings to authorised personnel.

Other states