Call recording laws
Phone Recording - The law in New York
Under New York’s eavesdropping law, it is illegal to record in-person or telephone conversations without the consent of at least one party. Illegal recording is a felony.
This is general information and not legal advice, please consult counsel for specifics that apply to your business.
Consent requirements in New York
Under New York’s eavesdropping law, it is illegal to record in-person or telephone conversations without the consent of at least one party. Illegal recording is a felony.
Best practices for compliant recording
- Play a clear consent message at the start of every recorded call.
- Document consent capture in your CRM record.
- Retain recordings only for the period required by regulation or policy.
- Restrict access to recordings to authorised personnel.
Other states
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Stay compliant by default
RocketPhone bakes consent prompts and retention policies into every call.