Phone Recording - The law in Utah
In Utah it is lawful to record oral or telephone conversations with the consent of at least one party barring any criminal or tortious intent. Illegal recording in this context is a felony except as it relates to the radio portion of cell phone communications, in which case it is a misdemeanor. The statute also provides for civil liability.
This is general information and not legal advice, please consult counsel for specifics that apply to your business.
Consent requirements in Utah
In Utah it is lawful to record oral or telephone conversations with the consent of at least one party barring any criminal or tortious intent. Illegal recording in this context is a felony except as it relates to the radio portion of cell phone communications, in which case it is a misdemeanor. The statute also provides for civil liability.
Best practices for compliant recording
- Play a clear consent message at the start of every recorded call.
- Document consent capture in your CRM record.
- Retain recordings only for the period required by regulation or policy.
- Restrict access to recordings to authorised personnel.
Other states
Stay compliant by default
RocketPhone bakes consent prompts and retention policies into every call.