Phone Recording - The law in Ohio

This is general information and not legal advice, please consult counsel for specifics that apply to your business.

Consent requirements in Ohio

Under Ohio law it is legal to record an oral or phone conversation with the consent of one party barring any criminal or tortious intent. Illegal recording is a felony and can also lead to civil liability.

Best practices for compliant recording

• Play a clear consent message at the start of every recorded call.
• Document consent capture in your CRM record.
• Retain recordings only for the period required by regulation or policy.
• Restrict access to recordings to authorised personnel.

Other states