Phone Recording - The law in Montana

This is general information and not legal advice, please consult counsel for specifics that apply to your business.

Consent requirements in Montana

Montana law requires the consent of all parties to record an in-person or telephone conversation except under certain circumstances, usually involving public officials/entities, or warning given about the recording. A violation of this law can lead to fines and/or jail time.

Best practices for compliant recording

• Play a clear consent message at the start of every recorded call.
• Document consent capture in your CRM record.
• Retain recordings only for the period required by regulation or policy.
• Restrict access to recordings to authorised personnel.

Other states